Terms of Service

Last updated: November 2025

Welcome to Smile Well Dental Coquitlam and Smile Well Medical & Spa (“we,” “our,” or “us”).
By accessing our website, booking a consultation, or receiving any service from us, you agree to the following Terms of Service.
Please read them carefully before using our website or booking an appointment.


1. Services

All dental, medical, and aesthetic services are provided by licensed professionals in accordance with professional standards and applicable laws in British Columbia.
Results may vary depending on individual conditions, and no specific outcome can be guaranteed.


2. Appointments and Cancellations

  • Appointment confirmations are sent via email, phone, or text message.

  • Please notify us at least 24 hours in advance if you wish to cancel or reschedule.

  • Repeated missed appointments or late cancellations may result in booking restrictions or fees.


3. Payments

  • Payment is required at the time of service unless otherwise arranged.

  • Prices are subject to change without prior notice.

  • We accept major forms of payment as displayed in our clinic or booking system.


4. Medical Information and Consent

  • Clients must provide complete and accurate medical information before any treatment.

  • Failure to disclose relevant medical conditions, allergies, or medications may affect treatment safety and results.

  • By booking or receiving treatment, you consent to the procedures discussed with your provider.


5. Liability

While every precaution is taken to ensure your safety and satisfaction, Smile Well Dental Coquitlam / Smile Well Medical & Spa is not responsible for outcomes resulting from:

  • Failure to follow pre- or post-treatment care instructions

  • Undisclosed health conditions or contraindications

  • Use of third-party products or services outside our control

In the unlikely event of an adverse reaction, please contact our clinic immediately for follow-up.


6. Website Use

All website content — including images, text, and logos — is the property of Smile Well Dental Coquitlam and Smile Well Medical & Spa.
You may not copy, reproduce, or distribute this content without prior written consent.


7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your personal information.


8. Modifications

We may update these Terms of Service at any time without prior notice.
The latest version will always be posted on this page. Continued use of our website or services indicates your acceptance of any changes.


9. Contact Information

If you have any questions about these terms or our services, please contact us:

📍 Smile Well Dental Coquitlam / Smile Well Medical & Spa
504 Young Dr #206
Coquitlam, BC V3K 0H9, Canada

📞 Phone: (604) 426-2828
📧 Email: [email protected]