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Privacy Policy

Last updated: November 2025

Welcome to Smile Well Dental Coquitlam and Smile Well Medical & Spa (“we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or submitting a booking or contact form.


1. Information We Collect

We may collect the following information when you use our website or contact us:

  • Name, email address, and phone number

  • Preferred appointment date and service type

  • Any details you provide in messages or consultation notes

We also collect basic, non-identifiable usage data (like page visits) to help improve our site.


2. How We Use Your Information

Your personal information is used to:

  • Schedule, confirm, or manage appointments

  • Respond to inquiries and provide requested services

  • Send updates, reminders, or follow-up communications

  • Improve our services and customer experience

We do not sell or share your personal information with any third parties for marketing purposes.


3. Data Protection and Storage

All information is securely stored and only accessible to authorized Smile Well staff.
We use secure systems and take reasonable precautions to prevent unauthorized access, disclosure, or misuse of your data.


4. Third-Party Services

Our website may use trusted third-party platforms (such as booking, analytics, or marketing tools) to help us deliver services.
These platforms process information under strict confidentiality and data-protection terms.


5. Cookies

Our website may use cookies for analytics and functionality.
You can disable cookies at any time in your browser settings without affecting your ability to use the site.


6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Ask for corrections to any inaccurate information

  • Withdraw consent to communications or data use at any time

To exercise your rights, please contact us using the information below.


7. Contact Information

If you have questions about this Privacy Policy or our data-handling practices, please contact us:

📍 Smile Well Dental Coquitlam / Smile Well Medical & Spa
504 Young Dr #206
Coquitlam, BC V3K 0H9, Canada

📞 Phone: (604) 426-2828
📧 Email: [email protected]


8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
The most recent version will always be available on our website.